We collect Personal Information you volunteer online, in order to support your storyteller experience or in the case of donations, to facilitate the recording of your gift.  Our on-line donation processing is secure.  The security certificate may be viewed by clicking on the security logo on the bottom of each secure page.

If you supply us with your Personal Information, you may hear from us about important information concerning the YMCA Strong Kids campaign.

You may also hear from us about other YMCA programs and services that may interest and benefit you. If you do not wish to hear about other YMCA programs, services or opportunities, please complete our Opt-out form (PDF 130KB), or contact YMCA Contact Centre at (416) 928-9622, to receive an Opt-out form you can complete and return to us.

If you wish to reverse your previous opt-out choice and receive information about other YMCA programs, services and opportunities, complete our "Reverse Opt-out" (PDF 130KB) and return it to us.

NON PERSONALLY IDENTIFIABLE INFORMATION AND COOKIES
We may use and disclose data, which does not identify individuals, for statistical purposes, to optimize this Site and to develop and enhance YMCA programs and services.

We use session cookies which are temporarily stored in your computer’s memory (RAM).  These session cookies expire when you end your session by closing your internet browser.  When the browser exits, these cookies are erased.  These cookies do not persist on the user’s computer.  These cookies are used to manage your on-line transactions and login information.   To optimize your experience, please set your browser's privacy level to its default setting of medium, or select the "Always allow session cookies" setting.

INFORMATION SHARING
We do not sell personal information we collect.

We will not disclose your personal information to anyone else without your prior knowledge or consent, except with agents or contractors of the YMCA who perform services for us and when required by a government body or agency, or as permitted by law.

CHILDREN’S PRIVACY
The YMCA, in keeping with our Mission and Vision, believes in the development of healthy, confident children.

For children under 13 years of age, we will obtain permission from a parent or legal guardian to collect and use Personal Information about a child.

CONFIDENTIALITY/SECURITY
The YMCA maintains physical, electronic and administrative safeguards that are appropriate to the type of Personal Information we obtain from you.

The YMCA staff and volunteers having access to Personal Information are required to respect its confidentiality and handle it responsibly and in accordance with privacy laws and this Policy. 

LINKS
Our Site enables you to communicate with us.

Because the YMCA wants your Site experience to be informational and resourceful, our Site also provides a number of links to third party websites.

The YMCA assumes no responsibility for the information practices of websites you are able to access through our Site. We encourage visitors to review each website's privacy policy before disclosing any personally identifiable information.

PRIVACY QUESTIONS
You have the right to access your Personal Information in our files and to update or remove that information as necessary, subject to any legal restrictions.  If you are aware of any inaccuracy or changes in the Personal Information which we hold about you, please contact a YMCA staff at your local YMCA.

If you have a complaint or concern about YMCA's information handling practices, we encourage you to talk to us. In most cases, discussing your concern with YMCA management, will address your concern.

ONGOING RELEVANCY
The YMCA regularly reviews its policies and procedures to ensure we remain current with changing laws and evolving public expectations.